WMC IT Solutions AG 

Def­i­n­i­tion of
The WMC cus­tomer por­tal offers you as a cus­tomer cen­tralised, secure and per­son­alised access to var­i­ous ser­vices and infor­ma­tion. You can use the por­tal to access your per­son­al data, car­ry out trans­ac­tions, make enquiries and much more. The indi­vid­ual func­tions are also tai­lored to the autho­ri­sa­tions of the respec­tive users. This means that sev­er­al peo­ple per com­pa­ny (cus­tomer) can have the same or dif­fer­ent authorisations.

Ben­e­fit
The WMC cus­tomer por­tal has the Bro­ker­Web as a role mod­el and aims to make cus­tomer inter­ac­tions more effi­cient, cus­tomer-friend­ly and com­pli­ant with data pro­tec­tion reg­u­la­tions. Cus­tomer por­tals are now regard­ed as an impor­tant part of the cus­tomer jour­ney, as they pro­vide con­stant and direct access to com­pa­ny resources.

Func­tions
You can access the WMC cus­tomer por­tal via the WMC web­site with login — pass­word and mul­ti-fac­tor authen­ti­ca­tion. This cre­ates a secure and data pro­tec­tion-com­pli­ant con­nec­tion to WMC, just as you know it from e‑banking. Infor­ma­tion and doc­u­ments are avail­able to you in the por­tal. You can cre­ate access for sev­er­al peo­ple with dif­fer­ent autho­ri­sa­tions. You can find your con­tract doc­u­ments, the cur­rent sub­scrip­tion and all invoic­es. You can also use the por­tal to sub­mit enquiries such as new or chang­ing employ­ees, orders for addi­tion­al mod­ules. The func­tions are still being expand­ed. We are hap­py to receive suggestions.

For error mes­sages and tech­ni­cal enquiries, please use the tick­et sys­tem in BrokerStar.

The reg­is­tra­tion
You will receive an e‑mail with the link to the por­tal reg­is­tra­tion. Please take the fol­low­ing steps, to be able to use the por­tal afterwards.

1. Down­load an authen­ti­ca­tor on your mobile phone if you have not already done so
   (WMC rec­om­mends the apps from Microsoft or Google)
2. Use the link «Login» at www.wmc.ch to log in
3. Scan the QR code with the Authen­ti­ca­tor app
4. Change your pass­word for your security

You can now use the por­tal at any time. As soon as new doc­u­ments are added to the por­tal, you will receive a noti­fi­ca­tion e‑mail.