The complete telephony solution
Do you need a new telephone system? WMC offers the entire solution from a single source. In addition to convenience and great reliability, you benefit from significantly reduced telephone costs. Cooperation with sipcall and WMC have been working together for around 20 years. As an experienced partner of 3CX, WMC is the point of contact for all topics relating to the virtual telephone system (PBX).
The three components of the solution
1. voice over IP (VoIP)
Since 2019, telephony in Switzerland has always run via the internet. New methods recognise whether calls or data are involved. In most cases, all communication is transmitted via the same connection.
2. computer integrated telephony
Just as computer data can contain a link to a website or an e‑mail address, direct links to a telephone number are also available. Clicking on them creates a connection directly to the VoIP-based telephone network or via a telephone system. This can be located anywhere on the Internet.
3. the CTI software solution
WMC programmes such as BrokerStar or iOffice have integrated telephony. The only link required is a compatible telephone system. Connection to a 3CX is available as standard. This connection option is also recommended for Teams telephony. Interfaces to other systems can be created if required.
Service included.
- Recording the customer’s requirements.
- Preparation of an overall proposal
- Cancellation of previous provider
- Conclusion of subscription provider
- Porting of telephone numbers
- Licensing 3CX
- Set up hosting
- Delivery of telephones and headsets *
- Changeover on the key date without interruption
- Professional telephone announcements *
- Favourable Internet connection * *optional on request
